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Full Time Position. Hot Springs Village Property Owners’ Association seeks a dynamic, experienced Human Resource Director.  As an integral part of the Hot Springs Village leadership team, this position champions the continuous enhancement of the organization’s human capital by planning, implementing, and evaluating employee relations and human resource policies, programs, and practices.  The Director manages all human resource functions such as employment, compensation, labor relations, and benefits.  The successful candidate will have knowledge on HIRS (ADP preferred), federal and state laws, OSHA, EEOC, and other human resource programs. Bachelor’s Degree, 3 year’s experience, or combination of degree/experience and a PHR or SHRM-CP required.  Applications will be accepted through May 1, 2017. E.O.E.


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Job Title:                    Human Resource Director

Department:              Human Resources

Reports To:                Chief Executive Officer

FLSA Status:              Exempt

Salary Range:             Grade 11

Approved By:             Chief Executive Officer

Approved Date:         4/4/2017


SUMMARY:    Champions the continuous enhancement of the organization’s human capital by planning, implementing, and evaluating employee relations and human resource policies, programs, and practices. Leads human resource activities such as employment, compensation, employee relations, benefits, training, and employee services by performing the following duties personally or through subordinates.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.


  1. Fosters strong employee engagement and individual success by establishing and participating in a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and supporting corporate and department-level onboarding and orientation; conducting and analyzing exit interviews; implementing improvements.
  2. Partners with division leaders and the executive management team to continuously evaluate organizational structure, job requirements, and job descriptions for the best alignment to achieve enterprise goals.
  3. Encourages a culture of innovation and continuous learning by recommending and delivering comprehensive employee training programs.
  4. Leads the organization in utilizing safe practices through participation on the safety committee and by recommending function-specific safety training programs.
  5. Researches and analyzes wage and salary reports and data to determine competitive compensation plan; understanding that HSVPOA is a hybrid entity comprising both governmental, municipal, and for profit characteristics
  6. Recommends and administers classification, payroll, benefits and performance appraisal systems.
  7. Administrates worker’s compensation claims and self-insurance system and monitors unemployment claims and documentation.
  8. Advises executive management and coaches supervisors on existing human resource policies, federal and state regulations, compensation, benefits, and best practices; making recommendations on needed changes or improvements.
  9. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies; remaining current and knowledgeable of all State and Federal employment laws and regulations.
  10. Meets all requirements of government reporting, i.e. OSHA, EEOC, ERISA, Form 5500s, Form 1095s., etc.
  11. Oversees the analysis, maintenance, and communication records required by law or local governing bodies, or other departments in the organization meeting all deadlines.
  12. Consults legal counsel to ensure that policies comply with federal and state law. Coordinates with attorneys POA’s position on hearings, charges related to employment practices and human resource law suits.
  13. Develops and maintains a human resource system that meets top management information needs.
  14. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  15. Responsible for securing and retaining all payroll records, personnel files, employment payroll tax documents, quarterly reports and tax deposits through ADP Human Resource Information System (HRIS).
  16. Writes and delivers presentations to supervisors, corporate officers, and board members regarding human resources policies and practices.
  17. May be required to drive Property Owners’ Association (POA) vehicle or personal vehicle while conducting POA business.
  18. Regular and timely attendance is required.



Directly supervises employees in the Human Resource Department.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


QUALIFICATIONS:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:  Bachelor’s degree from a four-year college or university; three or more years related experience and/or training; or equivalent combination of education and experience.  Must have experience utilizing HRIS software.

LANGUAGE SKILLS:   Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, employees, property owners, and the general public.

MATHEMATICAL SKILLS:   Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  The basic knowledge of mathematical concepts of probability and statistical inference.

REASONING ABILITY:   Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:  Requires a valid Arkansas driver’s license and clean driving record with proof of liability insurance.  SHRM or HRCI Certification is required.

PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to twenty-five pounds.

WORK ENVIRONMENT:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.  The temperature is normally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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