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ACCOUNTING DEPT.: AR/Collections Coordinator

Full Time Position – Responsible for oversight and collections on all assessment customer accounts and coordination of third-party collection efforts.  Requires good organizational skills, attention to detail and experience with managing data records.   H.S. diploma or equivalent and 2-3 years’ experience with accounts receivables or collections preferred. Must be computer literate.  Applications will be accepted through Friday, October 19, 2018. E.O.E.

 

Click here to Apply for this Position

 

Job Title:                Accounts Receivable/Collections Coordinator

Department:           Accounting

Reports To:            Accounting Manager

FLSA Status:          Non-exempt

Pay Grade:             05

Approved By:         Controller

Approved Date:     10/4/18

 

SUMMARY   Responsible for oversight and collections on all assessment customer accounts and coordination of third-party collection efforts.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  1. Oversight of all customer accounts related to assessments.
  2. Provides customer service for all collection phone inquiries related to assessments.
  3. Acts as the liaison for all third-party services to maximize collection of assessment dollars.
  4. Coordinates sending late notices for all assessment accounts due.
  5. Facilitates proactive collection calls for past due assessments.
  6. Completes statutory bad debt write offs as directed by policy or management.
  7. Provides overall customer service to members related to assessments.
  8. Monthly reconciliation of related subledger receivable accounts.
  9. Provides monthly property, member and delinquency reports/metrics to management monthly.
  10. Regular attendance is required.
  11. Any other duties as assigned by the supervisor.

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Be able to perform all work activities with minimum amount of supervision.

EDUCATION and/or EXPERIENCE:  High School graduate or equivalent.  Good customer service and phone skills.  Attention to detail and experience with managing data records required.  2-3 years’ experience with accounts receivables or collections preferred.

LANGUAGE SKILLS: Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out simple one- two-step instructions.  Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS:  Requires a valid Arkansas driver’s license and clean driving record with proof of liability insurance.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  When operating the mailing machine, the noise level is high and requires ear protection.

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